Privacy Policy

1. Introduction

OmniShield ("we", "our", or "the Service") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our VPN service, which operates five stealth protocols: VLESS+Reality, VLESS+XHTTP, Shadowsocks 2022, AmneziaWG 2.0, and DTLS Masquerade.

2. Information We Collect

We collect the absolute minimum information necessary to provide the service:

• Account Information: Username (or Telegram ID) for account identification.
• Subscription Data: Plan type, expiration date, and payment status.
• Aggregate Bandwidth: Total data transferred per day (for free tier limits only).

3. Information We Do NOT Collect

We maintain a strict zero-logs policy across all five protocols. We do NOT collect:

• Browsing history or website visits
• DNS queries
• Connection timestamps
• Source IP addresses
• Traffic content or metadata
• Connection duration
• Protocol selection or server choice history

4. How We Use Information

• To provide and maintain the VPN service across all five protocols
• To enforce usage limits on the free tier
• To process payments for paid plans
• To integrate with the Omnixploit gaming platform (node verification)

5. Data Retention

We retain data only as long as necessary:

• Account data: Retained while your account is active. Deleted within 30 days of account closure.
• Bandwidth counters: Free tier daily counters reset every 24 hours. No historical usage data is stored.
• Payment records: Retained for 12 months after the transaction for dispute resolution and legal compliance.
• Support tickets: Retained for 90 days after resolution, then deleted.

6. Data Sharing

We do not sell, trade, or share your personal information with third parties. We may share anonymized, aggregate statistics (e.g., total number of users, total bandwidth consumed across all users) for marketing or reporting purposes.

7. Data Security

All VPN traffic is encrypted using military-grade protocols. VLESS+Reality and VLESS+XHTTP provide TLS-camouflaged tunnels, Shadowsocks 2022 uses AEAD encryption, AmneziaWG 2.0 extends WireGuard with anti-DPI obfuscation, and DTLS Masquerade disguises traffic as standard UDP sessions. Account data is stored on encrypted servers. We use industry-standard security measures to protect your information.

8. Third-Party Services

We use the following third-party services to operate OmniShield:

• Cloudflare: Used for DNS, DDoS protection, and content delivery on our website. Cloudflare may process request metadata (IP address, headers) under their own privacy policy. Cloudflare is NOT used to proxy VPN traffic.
• Marzban: Our self-hosted VPN management panel used to manage subscriptions and server connections. All Marzban instances run on our own infrastructure with no external data sharing.
• Omnixploit: Integration requires verification of your game account status. This is done via our internal API and does not expose your VPN usage data to the game platform.
• Payment Processors: Payments are handled by third-party providers who process your payment information under their own privacy policies. We do not store full payment card details.

9. Cookies Policy

Our website uses minimal cookies:

• Essential cookies: Session authentication and language preference. These are required for the site to function and cannot be disabled.
• Cloudflare cookies: Security and performance cookies set by Cloudflare (e.g., __cf_bm for bot detection). These are managed by Cloudflare under their privacy policy.

We do NOT use analytics cookies, advertising cookies, or tracking pixels. We do not participate in cross-site tracking or ad networks.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the service after changes constitutes acceptance.

11. Contact

For privacy-related inquiries, contact us via our Telegram support bot or email at [email protected].